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In this Policy, "user information" refers to
- Information related to the identification of users
- Activity history on communication services
- Other information associated with the user or their device
The user information collected by the Company in the Service includes the following, depending on the purpose and method of collection.
1-1. Information Provided by Users
We may collect the following information provided by users for the use of the Service:
- Name, date of birth, gender, occupation, and other profile information
- Contact details such as email address, phone number, and address
- Payment information such as credit card, bank account, or electronic money details
- Photos and videos, including user images
- Location data
- Other information provided through input forms or other methods specified by the Company
1-2. Information Collected from External Services
When users permit linkage with other services, such as social networking services, we may collect the following information based on the user’s consent:
- User ID used on the external service
- Other information disclosed through the privacy settings of the external service
1-3. Information Collected During Service Use
We may collect the following information related to how users access and use the Service:
- Referrer data
- IP address
- Server access logs
- Cookies, ADID, IDFA, and other identifiers
- Location data
- Data submitted or posted by users on the Service
1-4. Data Collection Based on User Consent
Location data will only be collected if users explicitly grant permission. This data will be used only for necessary functions within the Service, such as travel guide services, and will not be used for other purposes.
1-5. Use of Data for AI Learning
With user consent, we may use various types of data collected during Service use (e.g., images, videos, audio, text) for service improvement and AI learning. Data will be used in a statistically aggregated and anonymized form to ensure users are not personally identifiable.
1-6. Opting Out of AI Learning
Users may opt out of having their data used for AI learning purposes. In such cases, the Company will not use the user's data for AI learning, and we will discuss any measures to ensure compliance with the user's request.
1-7. Data Retention
The Company will retain user information only for as long as it is necessary to fulfill the purpose of its collection, unless a longer retention period is required by law.
1-8. Data Deletion
Users may request the deletion of their location data or other data they have submitted. Upon such a request, the data will be promptly removed from our systems, except for data that has been anonymized and used for statistical purposes.
User information collected through the Service will be used for the following purposes:
- To provide, maintain, protect, and improve the Service, including registration, authentication, payment processing, and user settings management
- To measure and analyze user traffic and behavior
- To deliver and measure the effectiveness of advertisements
- To respond to inquiries and provide information related to the Service
- To handle violations of the Company's terms, policies, or other agreements
- To notify users of changes to the Service or relevant terms and policies
We will not provide personal information to third parties without user consent, except in the following cases. “Third parties” may include entities located outside of Japan:
- When the Company outsources personal information handling to a third party within the scope necessary to achieve the purpose of use (subject to confidentiality agreements)
- When personal information is transferred as part of a business succession, such as a merger
- When cooperation with governmental organizations is required by law, and obtaining user consent may impede the performance of legally required tasks
- Other cases permitted by the Act on the Protection of Personal Information or other applicable laws
Upon request, the Company will disclose personal information to the user after verifying their identity, unless such disclosure is exempted by law. If the requested information does not exist, the user will be notified. A fee of JPY 5,000 (excluding tax) per request will be charged for the disclosure of personal information.
When the Company receives a request from a user in the following cases to correct or suspend the use of personal information, the Company will promptly conduct the necessary investigation after verifying the user's identity. Based on the results of the investigation, the Company will correct or suspend the use of the personal information and notify the user accordingly. If the Company decides not to correct or suspend the use, the Company will also notify the user of that decision.
- Correction of Personal Information: When the user requests correction under the Act on the Protection of Personal Information (APPI) on the grounds that the personal information is not accurate.
- Suspension of Use of Personal Information: When the user requests suspension of use under the APPI on the grounds that the personal information is being handled beyond the scope of the previously disclosed purpose of use, or was collected through deceit or other improper means.
When the Company receives a request from a user to delete personal information, the Company will, based on its judgment, delete the personal information after verifying the user's identity, and notify the user accordingly.
The above provisions do not apply if the Company is not obligated to correct or suspend the use of personal information under the APPI or other applicable laws and regulations.
For inquiries about the handling of user information, please contact:
- Company: Pulsiv8 Inc.
- Address: 7th Floor, Yaesu Central Tower, 2-2-1 Yaesu, Chuo Ward, Tokyo 104-0028, Japan
- Email: contact@pulsiv8.com
- Attn: Personal Information Manager (CEO: Kazuhisa Tsuji)
The Company reserves the right to modify this Policy as necessary. If changes require user consent under applicable law, the updated Policy will apply only to users who have agreed to the changes.
The Company will notify users of any changes by displaying the updated Policy and its effective date on the Company's website or through other appropriate means.
In this Policy, "user information" refers to
- Information related to the identification of users
- Activity history on communication services
- Other information associated with the user or their device
The user information collected by the Company in the Service includes the following, depending on the purpose and method of collection.
1-1. Information Provided by Users
We may collect the following information provided by users for the use of the Service:
- Name, date of birth, gender, occupation, and other profile information
- Contact details such as email address, phone number, and address
- Payment information such as credit card, bank account, or electronic money details
- Photos and videos, including user images
- Location data
- Other information provided through input forms or other methods specified by the Company
1-2. Information Collected from External Services
When users permit linkage with other services, such as social networking services, we may collect the following information based on the user’s consent:
- User ID used on the external service
- Other information disclosed through the privacy settings of the external service
1-3. Information Collected During Service Use
We may collect the following information related to how users access and use the Service:
- Referrer data
- IP address
- Server access logs
- Cookies, ADID, IDFA, and other identifiers
- Location data
- Data submitted or posted by users on the Service
1-4. Data Collection Based on User Consent
Location data will only be collected if users explicitly grant permission. This data will be used only for necessary functions within the Service, such as travel guide services, and will not be used for other purposes.
1-5. Use of Data for AI Learning
With user consent, we may use various types of data collected during Service use (e.g., images, videos, audio, text) for service improvement and AI learning. Data will be used in a statistically aggregated and anonymized form to ensure users are not personally identifiable.
1-6. Opting Out of AI Learning
Users may opt out of having their data used for AI learning purposes. In such cases, the Company will not use the user's data for AI learning, and we will discuss any measures to ensure compliance with the user's request.
1-7. Data Retention
The Company will retain user information only for as long as it is necessary to fulfill the purpose of its collection, unless a longer retention period is required by law.
1-8. Data Deletion
Users may request the deletion of their location data or other data they have submitted. Upon such a request, the data will be promptly removed from our systems, except for data that has been anonymized and used for statistical purposes.
User information collected through the Service will be used for the following purposes:
- To provide, maintain, protect, and improve the Service, including registration, authentication, payment processing, and user settings management
- To measure and analyze user traffic and behavior
- To deliver and measure the effectiveness of advertisements
- To respond to inquiries and provide information related to the Service
- To handle violations of the Company's terms, policies, or other agreements
- To notify users of changes to the Service or relevant terms and policies
We will not provide personal information to third parties without user consent, except in the following cases. “Third parties” may include entities located outside of Japan:
- When the Company outsources personal information handling to a third party within the scope necessary to achieve the purpose of use (subject to confidentiality agreements)
- When personal information is transferred as part of a business succession, such as a merger
- When cooperation with governmental organizations is required by law, and obtaining user consent may impede the performance of legally required tasks
- Other cases permitted by the Act on the Protection of Personal Information or other applicable laws
Upon request, the Company will disclose personal information to the user after verifying their identity, unless such disclosure is exempted by law. If the requested information does not exist, the user will be notified. A fee of JPY 5,000 (excluding tax) per request will be charged for the disclosure of personal information.
When the Company receives a request from a user in the following cases to correct or suspend the use of personal information, the Company will promptly conduct the necessary investigation after verifying the user's identity. Based on the results of the investigation, the Company will correct or suspend the use of the personal information and notify the user accordingly. If the Company decides not to correct or suspend the use, the Company will also notify the user of that decision.
- Correction of Personal Information: When the user requests correction under the Act on the Protection of Personal Information (APPI) on the grounds that the personal information is not accurate.
- Suspension of Use of Personal Information: When the user requests suspension of use under the APPI on the grounds that the personal information is being handled beyond the scope of the previously disclosed purpose of use, or was collected through deceit or other improper means.
When the Company receives a request from a user to delete personal information, the Company will, based on its judgment, delete the personal information after verifying the user's identity, and notify the user accordingly.
The above provisions do not apply if the Company is not obligated to correct or suspend the use of personal information under the APPI or other applicable laws and regulations.
For inquiries about the handling of user information, please contact:
- Company: Pulsiv8 Inc.
- Address: 7th Floor, Yaesu Central Tower, 2-2-1 Yaesu, Chuo Ward, Tokyo 104-0028, Japan
- Email: contact@pulsiv8.com
- Attn: Personal Information Manager (CEO: Kazuhisa Tsuji)
The Company reserves the right to modify this Policy as necessary. If changes require user consent under applicable law, the updated Policy will apply only to users who have agreed to the changes.
The Company will notify users of any changes by displaying the updated Policy and its effective date on the Company's website or through other appropriate means.